Privacy Policy

Privacy Policy – Mahi Creationz

At Mahi Creationz, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

When you shop with us, we may collect:

• Full Name

• WhatsApp Contact Number

• Shipping Address

• Email Address (if provided)

• Order & Payment Details

• Social Media Profile (if you contact us via Instagram or Facebook)

We do not collect or store sensitive information such as CNIC numbers, credit/debit card details, or biometric data.

2. How We Use Your Information

Your data is used to:

• Process and deliver your order

• Provide customer support and updates

• Handle returns, refunds, or complaints

• Improve our services and product quality

3. Data Security

• Your personal information is kept strictly confidential.

• Only authorized team members have access to it.

• We never sell, rent, or share your data with unauthorized third parties.

4. Third-Party Sharing

We may share your name, contact number, and address only with trusted courier partners to deliver your orders safely.

5. Cookies & Website Tracking

• Our website may use cookies and analytics tools to improve user experience.

• No personal identity is stored in cookies.

6. Your Rights

You may request to:

• View the personal data we have stored

• Update or correct your details

• Delete your data from our systems (except order records kept for legal purposes)

7. Reporting Abuse or Privacy Violations

If you believe your privacy has been violated, please contact us immediately via:

• WhatsApp: 👉 Click the WhatsApp button on the corner

• Email: contact@mahicreationz.com

8. Legal Notice

Any attempt to misuse or illegally extract our company or customer data will result in legal action.

9. Policy Updates

We may update this Privacy Policy from time to time. Please review it periodically for changes.